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Privacy Policy

TALKSTRY · MESSAGING & COMMUNICATION

Privacy Policy

How TalksTry collects, uses, stores, shares, and protects your personal information on Android and iOS.

Last updated: 18/06/2026

Applies to: TalksTry for Android & iOS

1. Introduction

Welcome to TalksTry (“TalksTry,” “we,” “our,” or “us”), a messaging and communication application operated by [COMPANY LEGAL NAME]. This Privacy Policy describes how we handle your personal information when you download, install, register for, or use our mobile application and related services (the “Services”).

By creating an account or using TalksTry, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with it, please do not use the Services.

This policy is intended to align with the Apple App Store Review Guidelines, the Google Play User Data policy, the principles of the EU/UK GDPR, the CCPA/CPRA where applicable, and general international data protection best practices.

Definitions. “Personal information” means information that identifies or can reasonably be linked to you. “Processing” means any operation performed on personal data. “Services” means the TalksTry app and all features described in this policy.

2. Information We Collect

We collect only the information needed to provide and operate TalksTry.

A. Account Information

  • Mobile number — for registration and login via one-time password (OTP) verification.
  • Email address — as an alternative registration and login method.
  • Password — stored using strong one-way hashing and never in plain text. We cannot see or recover it.
  • User ID — an internal identifier we assign to your account.
  • Registration details — such as the date and method of registration.

B. Profile Information

  • Display name, profile photo (optional), and status message (optional).

C. Communication Data

  • One-to-one and group messages.
  • Shared media (photos, videos), shared files and documents.
  • Shared contacts and shared locations you send within a conversation.

Undelivered messages are held only temporarily so they can be delivered when the recipient comes online (see Data Retention).

D. Call Information

For voice and video calls we process limited call metadata (duration, timestamps, and connection details needed to route the call). We do not record the audio or video content of your calls.

E. Device Information

  • Device model, operating system and version, app version.
  • Language and regional settings, device identifiers, and push notification tokens.

F. Usage Information

  • Feature usage and interaction events (aggregated where possible).
  • Performance diagnostics, crash reports, error logs, and log data (which may include IP address and access times).

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Creating and managing accounts.
  • Authentication and login (OTP or email/password).
  • Delivering messages and shared content.
  • Delivering and maintaining voice and video calls.
  • Group chat functionality.
  • Contact discovery (only if you opt in).
  • Sending notifications.
  • Preventing abuse and fraud, and security monitoring.
  • Customer support and service improvement.
  • Legal compliance.

We do not sell your personal information, and we do not use it for cross-app behavioral advertising or to build advertising profiles.

4. Legal Basis for Processing (GDPR)

If you are in the EEA, the UK, or a similar jurisdiction, we rely on the following legal bases:

  • Performance of a contract — to provide the Services you sign up for.
  • Consent — for optional features such as contacts, location, and notifications. You may withdraw it anytime.
  • Legitimate interests — for security, fraud prevention, and service improvement.
  • Legal obligation — where required to comply with applicable law.

5. Permissions We Request and Why

TalksTry requests only the permissions needed for the features you use. Optional permissions are requested only when you first use the related feature, and the app remains usable if you decline them.

Permission

Platform

Type

Why we request it

Camera

iOS & Android (CAMERA)

Optional

Used only when you capture photos/videos in chats, set a profile picture, or join a video call. Never in the background.

Microphone

iOS & Android (RECORD_AUDIO)

Optional

Used only when you record a voice message or join a voice/video call. Never in the background.

Photo Library (Read)

iOS / READ_MEDIA_IMAGES, READ_MEDIA_VIDEO, READ_EXTERNAL_STORAGE

Optional

Used only when you select specific photos/videos/files to share. We do not scan or index your library.

Photo Library (Save)

iOS

Optional

Used only to save media you receive, when you choose to save it.

Contacts

iOS / READ_CONTACTS, WRITE_CONTACTS

Optional

Used only for friend discovery and to save a contact you choose. You can use TalksTry without this.

Location (When In Use)

iOS / ACCESS_FINE_LOCATION

Optional

Used only when you choose “Share Location.” Never collected in the background.

Full-Screen Intent

Android (USE_FULL_SCREEN_INTENT)

Functional

Used only to display the incoming-call screen.

Notifications

iOS & Android

Functional

Used to alert you to messages, calls, and updates. Fully configurable.

No unnecessary permissions. TalksTry does not request access to your call logs, SMS message content, browsing history, or other sensitive data unrelated to its functionality.

6. Contact Discovery and Contact Matching

  • Your contacts are accessed only after you grant permission.
  • Contacts are used solely to help you discover friends already on TalksTry.
  • Your contacts are not sold and not shared for advertising purposes.
  • Phone numbers may be securely hashed or processed using privacy-preserving methods before matching.
  • You can use TalksTry without granting contact access and add contacts manually.

7. Location Information

  • Location is never collected in the background.
  • Location is accessed only when you actively choose “Share Location.”
  • Location sharing is user-controlled and optional.

8. Messaging, Voice Calls, and Video Calls

TalksTry supports one-to-one and group messaging, voice messages, voice calls, and video calls. We process message content and shared media for transmission, and limited call metadata to route and maintain calls. We do not record the content of your voice or video calls.


9. Media and File Sharing

When you share photos, videos, documents, or other files, we process those files to deliver them to your chosen recipients. We access only the specific items you select, and only media you choose to save is written to your device. We do not scan, index, or catalogue your library.


10. Push Notifications

We use push notifications to alert you about messages, calls, and important updates, delivered via Apple Push Notification service (APNs) and Firebase Cloud Messaging (FCM). You can customize or disable notifications in app or device settings.


11. Data Sharing and Third Parties

We do not sell your personal information. We share data only in the limited circumstances below:

  • Service providers — vendors who operate the platform (cloud hosting, OTP/SMS delivery, crash reporting, push notifications), bound to process data only as instructed.
  • Legal obligations — to comply with law or valid legal requests.
  • Enforcement and protection — to enforce our Terms and protect users.
  • Business transfers — in a merger, acquisition, or sale of assets, with prior notice.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your own. Where we transfer data internationally, we use safeguards such as Standard Contractual Clauses (SCCs) for EEA/UK transfers, encryption in transit and at rest, and binding data processing agreements.

13. Data Retention

  • Account data is retained while your account remains active.
  • Undelivered messages are held only until delivered, then removed within a short period.
  • Server logs and diagnostics are retained for a limited period, then deleted or anonymized.
  • Some data is retained as necessary to meet legal obligations or resolve disputes.
  • Backups: residual copies may persist briefly until overwritten on our standard cycle.

14. Account Deletion

How to request deletion

Delete your account in-app via Settings → Account → Delete Account, or by contacting [PRIVACY EMAIL].

What is deleted

We delete your profile information, account record, and associated server-side data, and remove you from your groups.

What may remain temporarily

Limited information may persist briefly: residual backup copies until overwritten, and data we must keep for legal, fraud-prevention, or dispute-resolution reasons. Content you previously sent may remain on recipients’ devices, which is outside our control.

Timelines

We aim to complete deletion of server-side data within 30 days of a verified request, with backup copies cycled out shortly thereafter.

15. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction. These include access controls, hashed password storage, secure transmission, activity monitoring, and the account-protection features below.

Account protection features

  • Two-Step Verification (chat security PIN): an optional password/PIN that adds an extra layer of protection. When enabled, it is required to register your number on a new device and can be required to open the app, helping prevent unauthorized access even if someone gains control of your SIM or device. We cannot recover or reset it for you, so keep it safe.
  • App lock: optional device-level biometric or PIN lock. Any biometric check is performed by your device’s OS; we do not collect or store biometric data.
  • Session management: view and sign out of active sessions and linked devices.
  • Login alerts: be notified when your account is registered on a new device.
  • Suspicious activity detection: automated systems help detect and block unusual login patterns.

No method of transmission or storage is completely secure, so we cannot guarantee absolute security. We will never ask you for your password, PIN, or verification code by message, email, or phone call.


16. Encryption and Security Practices

  • Encryption in transit: communication between the app and our servers uses industry-standard transport encryption (TLS).
  • Encryption at rest: personal data stored on our servers is encrypted at rest using strong encryption.
  • Password protection: passwords are stored only as salted one-way hashes, never in plain text.
  • Contact matching: phone numbers may be hashed or processed using privacy-preserving methods before matching.
  • Ongoing review: we periodically review our systems to identify and address security risks.

Scope note. This policy describes only the protections actually in place. It does not claim end-to-end encryption, zero-knowledge architecture, or fully anonymous communications, so that our disclosures remain accurate.

17. Children’s Privacy

TalksTry is not intended for children under 13 years of age (or the higher minimum age required by law in your jurisdiction). We do not knowingly collect personal information from children under the applicable age. If we learn we have, we will take steps to delete it. Parents or guardians may contact [PRIVACY EMAIL].

18. Your Privacy Rights

Depending on where you live, you may have the following rights:

  • Right to access your personal data.
  • Right to correction of inaccurate data.
  • Right to deletion of your personal data.
  • Right to object to processing based on legitimate interests.
  • Right to withdraw consent for optional processing.
  • Right to data portability where applicable.
  • Right to lodge a complaint with your local data protection authority.

California residents (CCPA/CPRA): you have the right to know, delete, and correct your personal information, and not to be discriminated against for exercising these rights. We do not sell or “share” personal information as defined under California law.

To exercise any right, contact [PRIVACY EMAIL]. We will respond within the time required by law (generally within 30 days).

19. How to Manage or Revoke Permissions

Android

Settings → Apps → TalksTry → Permissions — then toggle individual permissions on or off.

iPhone (iOS)

Settings → TalksTry → Permissions — then enable or disable Camera, Microphone, Photos, Contacts, Location, and Notifications.

Revoking a permission may disable the related feature, but you can continue using the rest of the app.

20. Third-Party Services

We use a limited set of third-party providers, which may include:

  • Firebase (Cloud Messaging, Crashlytics) for notifications and diagnostics.
  • Google Cloud Platform for hosting and infrastructure.
  • Apple Push Notification service (APNs) for iOS notifications.
  • Analytics providers for aggregate, privacy-focused usage insights.
  • Crash reporting services for stability diagnostics.

These providers process data on our behalf according to their own privacy policies and our agreements with them.

21. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will update the “Last updated” date above, and for material changes we will provide prominent notice (such as an in-app notice). Your continued use after changes take effect constitutes acceptance.

22. Contact Information

If you have questions about this Privacy Policy or our data practices, contact us:

  • Company: Vigorous It Solution Pvt.LTD.
  • Support email: shubham@vigorousit.com
  • Website: https://talkstry.com/